请问那个PHONE ACTIVATION的激活码如何算出来，如图，请高手帮助啊！_百度知道
请问那个PHONE ACTIVATION的激活码如何算出来，如图，请高手帮助啊！
我有更好的答案
激活时不要关闭窗口，否则激活号会改变，若已改变请追问
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PhoneBox networks support most of the modern phones and smartphones. We will provide you with a specific SIM card required for your phone.
If you bring a phone from your home country, please make sure to check if it is unlocked. Your carrier will help you with checking it. We can always help you with unlocking your phone in Canada (extra fees will apply).
Using a new SIM card will not affect any settings on your phone.
When you buy a phone from PhoneBox, it will be locked either to TELUS or Rogers network. All of our phones will be covered by a standard manufacturer warranty and you are also eligible for a standard 15 days trial period.
How to activate your SIM card online
or you can navigate from the menu by clicking on
. Upon visiting the page you will be asked to select your language. If you need to change the language after selecting your language simply click on the bottom left of the page.
If you have any questions during your activation, simply click on the question marks at the top right of each section.
Step 1 (Age):
You must be 18 years of age to activate. If you are under 18 years of age you must have your parents or guardians consent and activate using their credit card.
Step 2 (SIM Card):
If you do not have a SIM card we can mail one to you. If you do have one enter in the SIM card number on your card. Our wireless service is provided by Telus, Bell & Rogers. Telus's SIM Cards contain 19 digits and Rogers & Bell contain 20.
Step 3 (Number Location):
We require to know the city and province you are going to be living in to assign you a correct phone number and area code.
Step 4 (Porting in Number):
You are only able to port in a Canadian phone number form another Canadian service provider.
Step 5 (Promotion Code):
Enter in a promotion code if you have one.
Step 6 (Plan):
Choose your Plan. You can view all your plan details and pricing on the right side of the web page.
Step 7 (Personal Information):
Enter in your name and email and continue onto the billing page.
Step 8 (Plan Details):
Review your plan details. After reviewing the Plan details check the box below if you agree to the plan detail terms.
Step 9 (Payment):
Choose your payment method and complete the payment section. If you are using a credit card you can check the box below the fields to setup automatic payments. Ensure that the payment information you entered is correct.
Step 10 (Terms & Conditions):
Please review our Terms & Conditions and check the box if you agree and complete your activation.
Before you manually set up the following APN setting, please make sure your phone is unlocked from your carrier.
Settings » Wireless & Networks » Mobile Networks » Access Point Names » PRESS “MENU” BUTTON » NEW APN
Manually type in the following information
NAME: TELUS SP
APN: sp.telus.com
Proxy Server: leave blank
Port: leave blank
Username: leave blank
Password: leave blank
Server: leave blank
MMSC: http://aliasredirect.net/proxy/mmsc
Proxy Server: 74.49.0.18
Authentication Type: None
APN Type: leave blank
Click “MENU” button and “SAVE”. After saving, please make sure the new APN (TELUS SP) is selected from the Access Point Names screen.
To set up and activate iPhone, turn on iPhone and follow the Setup Assistant. The Setup Assistant steps you through the setup process, including connecting to a Wi-Fi network, signing in with or creating a free Apple ID, setting up iCloud, turning on recommended features such as Location Services and Find My iPhone, and activating iPhone with your carrier. You can also restore from an iCloud or iTunes backup during setup.
Activation can be done over a Wi-Fi network or, with iPhone 4S, over your carrier's cellular network (not available in all areas). If neither option is available, you need to connect iPhone to your computer for activation.
Part 1: How to set up your Apple iPhone(R) via iTunes (unlocked)
Insert an activated TELUS SIM card.
The screen will flash, alternating between an "emergency calls only" screen and the iTunes(R) logo.
Connect your iPhone(R) to your computer at home using the USB cable that came in the box or a compatible cable.
Part 2: iTunes(R) Apple set-up
Ensure that the latest iTunes(R) is installed on your computer.
iTunes(R) will start automatically and will prompt you to install an update to the carrier settings.
Click on "Update Settings".
iTunes(R) will install data, SMS and Voice services onto your smartphone.
Navigate to Settings > General > About. Ensure that Carrier is listed as “TELUS”.
If these settings are incorrect, disconnect the USB cable, wait 60 seconds, and reconnect it. Repeat steps 1 to 5.
Before you manually set up the following APN setting, please make sure your phone is unlocked from your carrier.
Setttings » Wireless & Networks » Mobile Networks » Access Point Names » PRESS “MENU” BUTTON » NEW APN
Manually type in the following information
LTE Device:
Name: Rogers
APN: ltemobile.apn
Proxy Server: leave blank
Port: leave blank
Username: leave blank
Password: leave blank
Server: leave blank
MMSC: http://mms.gprs.rogers.com
Proxy Server: 10.128.1.69
MCC: leave blank
MNC: leave blank
Authentication Type: None
APN Type: leave blank
LTE Device:
Name: ROGERS
APN: rogers-core-app1.apn
Click “MENU” button and “SAVE”. After saving, please make sure the new APN (TELUS SP) is selected from the Access Point Names screen.
NAME: ROGERS
APN: rogers-core-appl1.apn
MMSC: http://mms.gprs.rogers.com
MMS Proxy: 10.128.1.69
MMS Port: 80
Before you manually set up the following APN setting, please make sure your phone is unlocked from your carrier.
Setttings » Wireless & Networks » Mobile Networks » Access Point Names » PRESS “MENU” BUTTON » NEW APN
Manually type in the following information
LTE Device:
Name: PhoneBox
APN: pda.bell.ca
Proxy Server: web.wireless.bell.ca
MMSC: http://mms.bell.ca/mms/wapenc
MMS Proxy: web.wireless.bell.ca
MMS Port: 80
MSS Protocol: WAP 2.0
Authentication Type: None
APN Type: internet + mms
We strongly recommend using a passcode or other available security feature to unlock your phone. Basic passcode unlock is available on every Android and iOS (Apple) device through "Settings" menu.
To secure your device in case of lost or stolen phone, you can set up the software that will help you locate your phone remotely, lock it and erase the contents remotely. Both Android and iOS have the software available for free and they only require the Google Account or Apple ID.
Android: Android Device Manager is available through "Google Settings" app on your device. To turn on, select "Remotely Locate this device", and "Allow remote access and factory reset" if you wish to be able to erase the phone content remotely. You need to be log-in with your Google Account to be able to access these features.
We strongly recommend using a passcode or other available security feature to unlock your phone. Basic passcode unlock is available on every Android and iOS (Apple) device through "Settings" menu.
In case you ever need to locate your device, you can access Android Device Manager through Google Play Store. Log-in with your Google Account and find it through the "Settings" button. Please note that the device has to have DATA connection to be located.
iOS (iPhone/iPad): Requires iOS 5 or higher. You need to be logged-in to iCloud on your iPhone.
To manage your phone remotely, please go to www.icloud.com and log-in with your Apple ID. In there, select Find My iPhone menu. The system should be able to identify each device associated with your Apple ID and will show it to you on the map. You are also able to play a sound to find it, lock the device and completely erase the contents.
Voice-mail is a great and useful feature that's included in each of our plans!
Please use the following instructions below on how to set up your Voice-mail:
1. From your handset please dial 1+ your 10-digit handset number + SEND. You must call from your handset (not landline) when initializing voice mail.
2. When prompted for a password, kindly enter a password between 4 and 15 digits.
3. Once you have set-up your password, you are then asked to record your name and personal greeting.
4. Once you have set up your Voice-mail, you can press "*" to end the call.
Insert “SIM pin” into SIM card slot
Withdraw SIM card tray
Insert SIM card
Take off the back cover with your finger or fingernail
Withdraw battery
Switch SIM card
It's always a good idea to know how to sync your device with your computer or how to install latest updates. Different phones have different approaches as to how you manage your data, synchronize it with your computer, or update your OS system.
iPhone iOS
Data Back-Up: to perform a data back-up of all of your files (multimedia, contacts, documents, apps etc.), you need 3 things: Your device, Lightning USB connection cable, and your computer.
1. On your computer, download the latest iTunes software suit from Apple's website: https://www.apple.com/ca/itunes/download/. Go through the full installation process.
2. Start iTunes on your computer. Connect your iPhone to your computer with a USB connection cable. You will see a synch process starting up and asking you which items you'd like to synchronize with.
3. Select the items you wish to sync. Please be careful: the first sync may erase content from your iPhone if you don't specify that you wish to keep it.
Certified Devices are devices that have been previously "used" and allow you to purchase an amazing smartphone for a fraction of the price. These "used" phones are 100% certified and come with a 1 year warranty similar to the
though this is device dependent.
The main difference is the size. Micro SIM card is the same as regular SIM, only with reduced dimensions and can be used as a regular SIM card with a special extender. Nano SIM card is only used by Apple's iPhone 5 at the moment.
Wireless Plans
When you bring your own device and subscribe to our wireless services there is no early cancellation fee so you can cancel anytime you wish. When you subscribe to our services with a contract and receive a subsidized device from PhoneBox, you are responsible for the subsidized device cost based on the remaining duration of your contract. You can cancel your contract at anytime by paying the full remaining amount of the subsidized device cost. PhoneBox is entitled to ask for any overages occurred during this time of the usage.
Merchandise
Electronic items
Electronic items need to be inside their original package to be refunded.
If you wish to return unpacked electronic items, you shall receive PhoneBox credits, which are usable for our wireless services or any merchandise offered by PhoneBox.
Non-Electronic items
Non-electronic items are subjected to refund.
Damaged items cannot be refunded.
Physically damaged item Physical damage includes but not limited to stain, tear, scratches and broken parts.
Lost or Stolen items will not be refunded.
FAQ (Frequently Asked Questions)
Credit Card Deposits
Cash Deposits
Getting Your Deposit Back
Terminating Account
Rental Deposit
Rental Deposit
Free Rentals
Lost or Stolen Rentals
Damaged Rentals
Late Rentals
Calling Area Guide
Local vs Long Distance
Long Distance
Your Calling Area
International Calling
Free International Calling
Calling Overages
Plan Modifications
Plan Changes
Phone Number Change
Number Transfer
Porting In
Porting Out
Phone Number Change
BYOD (Bring your own device)
Account Termination
Ending PhoneBox Account
Last Invoice
Suspended Account
Terminated Account
Last Months Overages
Phone & SIM
SIM Activation
Setting up your Phone
Setting up Voice Mail
Changing SIM Card
Cancellation & Return Policies
Online Activation
Online SIM Activation
Online Payments
Managing Your Online Account
Creating Your Online Account
Copyright 2018 & PhoneBox.Phone Support
Need help with your phone-related questions? Feel free to use Chat to communicate with one of our representatives or send email by completing tech support case form here
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Product Announcements – Receive information about new phones, accessories and app downloads delivered directly to you.
Product Tips – Get Device tips and tricks to increase productivity and help you and your business work smarter.
Your Service & Voicemail, Phone Activation, Plans, Network Service
SELECT CARRIER
UNITED STATES
Boost Mobile
Bluegrass Cellular
Cleartalk Wireless
Copper Valley Telecom
Cricket Wireless
Nex-Tech Wireless
NorthwestCell
Page Plus Cellular
Pioneer Cellular
SRT Communications
Strata Networks
Thumb Cellular
U.S. Cellular
Verizon Wireless
Virgin Mobile USA
payLo by Virgin Mobile
Public Mobile
Cellular One
1-800-331-0500
Boost Mobile
1-866-402-7366
Bluegrass Cellular
1-800-928-CELL
Cleartalk Wireless
1-877-797-1696
Copper Valley Telecom
1-800-478-6612
Cricket Wireless
1-800-CRICKET
1-888-863-8768
1-808-723-1111
Nex-Tech Wireless
1-800-331-634
NorthwestCell
1-785-621-3600
Page Plus Cellular
1-800-550-2436
Pioneer Cellular
1-800-641-2732
1-800-738-6547
1-800-480-4727
SRT Communications
1-800-737-9130
Strata Networks
1-435-622-5151
1-800-866-2453
Thumb Cellular
1-800-443-5057
U.S. Cellular
1-888-944-9400
Verizon Wireless
1-888-466-4646
Virgin Mobile USA
1-888-322-1122
payLo by Virgin Mobile
1-888-322-1122
1-800-667-0123
Public Mobile
1-877-999-5055
1-866-558-2273
Cellular One
1-441-296-4020
Your Phone & Phone Specs, FAQs
SELECT YOUR PHONE
Brigadier E6782
Cadence LTE S2720
Coast S2151
Contact S3150
Domino S1310
DuraCore E4210
DuraForce EC/E6560T/E6762
DuraForce PRO E/E
DuraForce XD E6790
DuraMax E4255
DuraPlus E4233
DuraPro E4277
DuraScout E6782
DuraShock E4210
DuraTR E4750
DuraXA E4510
DuraXE E4710
DuraXT E4277
DuraXTP E4281
DuraXV E4520
DuraXV LTE E4610
DuraXV+ E4520PTT
Event C5133
G2GO M2000
Hydro AIR C6745
Hydro EDGE C5215
Hydro ELITE C6750
Hydro ICON C6730
Hydro LIFE C6530N
Hydro PLUS C5171
Hydro REACH C6743
Hydro SHORE C6742A
Hydro VIBE C6725
Hydro VIEW C6742
Hydro WAVE C6740
Hydro XTRM CN/C6721
Innuendo SCP6780
Innuendo by Kyocera
Katana Eclipse
Laylo M1400
Luno S2100
Mirro SCP3810
Rally S1370
Solo E4000
Tempo E2000
Torino S2300
Torque E6710
TorqueXT E6715
Verve S3150
Brigadier E6782
Alternate format for phone user guides (US&only)
Braille and ASCII text format user guides are available upon request primarily
for basic feature phones. Printed Braille and digital ASCII text phone user
guides provide step-by-step instructions and are useful only for those
customers who are visually impaired.
These user guides are available upon request by emailing to:
Please make sure to include your phone model number and whether you need a
printed Braille or digital ASCII formatted user guide.
Alternate format for phone user guides (US&only)
Braille and ASCII text format user guides are available upon request primarily
for basic feature phones. Printed Braille and digital ASCII text phone user
guides provide step-by-step instructions and are useful only for those
customers who are visually impaired.
These user guides are available upon request by emailing to:
Please make sure to include your phone model number and whether you need a
printed Braille or digital ASCII formatted user guide.
Cadence LTE S2720
Alternate format for phone user guides (US&only)
Braille and ASCII text format user guides are available upon request primarily
for basic feature phones. Printed Braille and digital ASCII text phone user
guides provide step-by-step instructions and are useful only for those
customers who are visually impaired.
These user guides are available upon request by emailing to:
Please make sure to include your phone model number and whether you need a
printed Braille or digital ASCII formatted user guide.
Coast S2151
Alternate format for phone user guides (US&only)
Braille and ASCII text format user guides are available upon request primarily
for basic feature phones. Printed Braille and digital ASCII text phone user
guides provide step-by-step instructions and are useful only for those
customers who are visually impaired.
These user guides are available upon request by emailing to:
Please make sure to include your phone model number and whether you need a
printed Braille or digital ASCII formatted user guide.
Domino S1310
Alternate format for phone user guides (US&only)
Braille and ASCII text format user guides are available upon request primarily
for basic feature phones. Printed Braille and digital ASCII text phone user
guides provide step-by-step instructions and are useful only for those
customers who are visually impaired.
These user guides are available upon request by emailing to:
Please make sure to include your phone model number and whether you need a
printed Braille or digital ASCII formatted user guide.
DuraCore E4210
Alternate format for phone user guides (US&only)
Braille and ASCII text format user guides are available upon request primarily
for basic feature phones. Printed Braille and digital ASCII text phone user
guides provide step-by-step instructions and are useful only for those
customers who are visually impaired.
These user guides are available upon request by emailing to:
Please make sure to include your phone model number and whether you need a
printed Braille or digital ASCII formatted user guide.
How do I lower the volume on Direct Connect Chirps or silent DC Chirps?
Go to Menu & Settings & Volume & Incoming Ringer > From here you can change the ringer volume for DC and voice calls, if you select "vibrate only" the DC will still beep but at the lowest volume level.
To silent DC calls which will also silent incoming voice calls go to Menu & Settings & Incoming Ringers & Silence All
How do I change the incoming chirp tone?
Go to Menu & Settings & Ringers & Direct Connect & Incoming DC calls & Select Tone 5 for the however, there are up to 6 selections to choose from.
How do I turn off the Direct Connect Beep during a Direct Connect call?
Go to Menu & Settings & Beep During DC Call & Select Off
How do you turn roaming on or off?
From the home screen, press the OK key & Scroll to Settings and press the OK key & Scroll to Others and press the OK key & Scroll to Roaming and press the OK key & Press the OK key with the Roaming Mode highlighted & Scroll to the desired option and press the OK key & If Automatic was selected, additional roaming settings will be displayed & Scroll to each setting and press the OK key to select or de-select the options as desired & Press Done when finished & Press Yes & The roaming options are now changed.
How do I perform a master reset?
From the home screen, press the OK key & Scroll to Settings and press the OK key & Scroll to Reset/Delete and press the OK key & If prompted to change the lock code, press the desired option & To reset settings without deleting information, press the OK key with Reset Settings highlighted & To completely reset the handset, scroll to Reset Phone and press the OK key & Read the warning and press RESET PHONE & The handset is now reset.
NOTE: A master reset will result in the loss of all data stored on the device including 3rd party applications. This type of reset should only be used as a last resort after all other troubleshooting steps have been exhausted. It is highly recommended that you complete a backup of the device information before proceeding with the steps in this tutorial.
How do I see what applications I have installed on the phone?
From the home screen press the OK key & Scroll to My Stuff and press the OK key & Scroll to Applications and press the OK key & All installed applications are now listed.
How do I program my new Dura Series phone?
Turn your phone On by pressing and holding the Power button & The phone will contact Sprint's network and automatically provision/activate & you will see the message Hands Free Activation, Contacting Network > Once activation is complete, you will see the message Your device has been activated, Press the soft key under the OK to continue > Your phone will check for PRL update and down Press the soft key under OK to continue > Once updates are complete, the phone will power off and reboot & When the phone returns to the lock screen, you can finish setting up your phone and it is ready to use.
How do I activate my phone?
Turn the device on by pressing the End key & Press OK & The device will check for a PRL Update & The device will check for Firmware updates & The device is now activated.
How do I set up email on my phone?
Press OK & Web > From the SprintWeb home page, select Messaging & Email > Select Yahoo! Mail, AOL & AIM Mail, or MSN Hotmail & Use your keypad to enter the required sign-in information for the selected provider, such as user name, email address, or password, and select Sign in & Your mailbox for the selected provider will be displayed.
How do I set up Voicemail on my phone?
From the home screen, press and hold the 1 key & If this is the first time accessing the voicemail, follow the voice prompts to set up the voicemail options & Once the voicemail box is set up, new messages will be played automatically & Listen to the menu options and press the desired option to handle the message(s) & To set up or listen to additional options, listen to the voicemail prompts and press the desired options & When finished, press the END key to hang up & Voicemail is now set up and ready for use.
How do I transfer contacts to my Dura Series phone?
You can add and edit all your contacts and groups, including TeamDC groups, online using the Sprint Mobile Sync service. Once your phone makes itself available to the Mobile Sync service , it will display a message on the screen and prompt you to activate the service. Follow the onscreen instructions to activate the service. To Activate Sprint Mobile Sync Press OK & Tools & Mobile Sync & follow the onscreen instructions to complete activation.
To Access Sprint Mobile Sync Online & Sign on to your My Sprint page at sprint.com & Click My Device & Media & Contacts & Launch Mobile Sync > Follow the onscreen instructions to add, edit, and manage all your contact information.
DuraForce PRO E/E
Alternate format for phone user guides (US&only)
Braille and ASCII text format user guides are available upon request primarily
for basic feature phones. Printed Braille and digital ASCII text phone user
guides provide step-by-step instructions and are useful only for those
customers who are visually impaired.
These user guides are available upon request by emailing to:
Please make sure to include your phone model number and whether you need a
printed Braille or digital ASCII formatted user guide.
DuraForce XD E6790
Alternate format for phone user guides (US&only)
Braille and ASCII text format user guides are available upon request primarily
for basic feature phones. Printed Braille and digital ASCII text phone user
guides provide step-by-step instructions and are useful only for those
customers who are visually impaired.
These user guides are available upon request by emailing to:
Please make sure to include your phone model number and whether you need a
printed Braille or digital ASCII formatted user guide.
DuraForce EC/E6560T/E6762
Alternate format for phone user guides (US&only)
Braille and ASCII text format user guides are available upon request primarily
for basic feature phones. Printed Braille and digital ASCII text phone user
guides provide step-by-step instructions and are useful only for those
customers who are visually impaired.
These user guides are available upon request by emailing to:
Please make sure to include your phone model number and whether you need a
printed Braille or digital ASCII formatted user guide.
DuraMax E4255
Alternate format for phone user guides (US&only)
Braille and ASCII text format user guides are available upon request primarily
for basic feature phones. Printed Braille and digital ASCII text phone user
guides provide step-by-step instructions and are useful only for those
customers who are visually impaired.
These user guides are available upon request by emailing to:
Please make sure to include your phone model number and whether you need a
printed Braille or digital ASCII formatted user guide.
How do I lower the volume on Direct Connect Chirps or silent DC Chirps?
Go to Menu & Settings & Volume & Incoming Ringer > From here you can change the ringer volume for DC and voice calls, if you select "vibrate only" the DC will still beep but at the lowest volume level.
To silent DC calls which will also silent incoming voice calls go to Menu & Settings & Incoming Ringers & Silence All
How do I change the incoming chirp tone?
Go to Menu & Settings & Ringers & Direct Connect & Incoming DC calls & Select Tone 5 for the however, there are up to 6 selections to choose from.
How do I turn off the Direct Connect Beep during a Direct Connect call?
Go to Menu & Settings & Beep During DC Call & Select Off
How do you turn roaming on or off?
From the home screen, press the OK key & Scroll to Settings and press the OK key & Scroll to Others and press the OK key & Scroll to Roaming and press the OK key & Press the OK key with the Roaming Mode highlighted & Scroll to the desired option and press the OK key & If Automatic was selected, additional roaming settings will be displayed & Scroll to each setting and press the OK key to select or de-select the options as desired & Press Done when finished & Press Yes & The roaming options are now changed.
How do I perform a master reset?
From the home screen, press the OK key & Scroll to Settings and press the OK key & Scroll to Reset/Delete and press the OK key & If prompted to change the lock code, press the desired option & To reset settings without deleting information, press the OK key with Reset Settings highlighted & To completely reset the handset, scroll to Reset Phone and press the OK key & Read the warning and press RESET PHONE & The handset is now reset.
NOTE: A master reset will result in the loss of all data stored on the device including 3rd party applications. This type of reset should only be used as a last resort after all other troubleshooting steps have been exhausted. It is highly recommended that you complete a backup of the device information before proceeding with the steps in this tutorial.
How do I see what applications I have installed on the phone?
From the home screen press the OK key & Scroll to My Stuff and press the OK key & Scroll to Applications and press the OK key & All installed applications are now listed.
How do I program my new Dura Series phone?
Turn your phone On by pressing and holding the Power button & The phone will contact Sprint’s network and automatically provision/activate & you will see the message Hands Free Activation, Contacting Network > Once activation is complete, you will see the message Your device has been activated, Press the soft key under the OK to continue > Your phone will check for PRL update and down Press the soft key under OK to continue > Once updates are complete, the phone will power off and reboot & When the phone returns to the lock screen, you can finish setting up your phone and it is ready to use.
How do I activate my phone?
Turn the device on by pressing the End key & Press OK & The device will check for a PRL Update & The device will check for Firmware updates & The device is now activated.
How do I set up email on my phone?
Press OK & Web > From the SprintWeb home page, select Messaging & Email > Select Yahoo! Mail, AOL & AIM Mail, or MSN Hotmail & Use your keypad to enter the required sign-in information for the selected provider, such as user name, email address, or password, and select Sign in & Your mailbox for the selected provider will be displayed.
How do I set up Voicemail on my phone?
From the home screen, press and hold the 1 key & If this is the first time accessing the voicemail, follow the voice prompts to set up the voicemail options & Once the voicemail box is set up, new messages will be played automatically & Listen to the menu options and press the desired option to handle the message(s) & To set up or listen to additional options, listen to the voicemail prompts and press the desired options & When finished, press the END key to hang up & Voicemail is now set up and ready for use.
How do I transfer contacts to my Dura Series phone?
You can add and edit all your contacts and groups, including TeamDC groups, online using the Sprint Mobile Sync service. Once your phone makes itself available to the Mobile Sync service , it will display a message on the screen and prompt you to activate the service. Follow the onscreen instructions to activate the service. To Activate Sprint Mobile Sync Press OK & Tools & Mobile Sync & follow the onscreen instructions to complete activation.
To Access Sprint Mobile Sync Online & Sign on to your My Sprint page at sprint.com & Click My Device & Media & Contacts & Launch Mobile Sync > Follow the onscreen instructions to add, edit, and manage all your contact information.
DuraPlus E4233
Alternate format for phone user guides (US&only)
Braille and ASCII text format user guides are available upon request primarily
for basic feature phones. Printed Braille and digital ASCII text phone user
guides provide step-by-step instructions and are useful only for those
customers who are visually impaired.
These user guides are available upon request by emailing to:
Please make sure to include your phone model number and whether you need a
printed Braille or digital ASCII formatted user guide.
How do I lower the volume on Direct Connect Chirps or silent DC Chirps?
Go to Menu & Settings & Volume & Incoming Ringer > From here you can change the ringer volume for DC and voice calls, if you select "vibrate only" the DC will still beep but at the lowest volume level.
To silent DC calls which will also silent incoming voice calls go to Menu & Settings & Incoming Ringers & Silence All
How do I change the incoming chirp tone?
Go to Menu & Settings & Ringers & Direct Connect & Incoming DC calls & Select Tone 5 for the however, there are up to 6 selections to choose from.
How do I turn off the Direct Connect Beep during a Direct Connect call?
Go to Menu & Settings & Beep During DC Call & Select Off
How do you turn roaming on or off?
From the home screen, press the OK key & Scroll to Settings and press the OK key & Scroll to Others and press the OK key & Scroll to Roaming and press the OK key & Press the OK key with the Roaming Mode highlighted & Scroll to the desired option and press the OK key & If Automatic was selected, additional roaming settings will be displayed & Scroll to each setting and press the OK key to select or de-select the options as desired & Press Done when finished & Press Yes & The roaming options are now changed.
How do I perform a master reset?
From the home screen, press the OK key & Scroll to Settings and press the OK key & Scroll to Reset/Delete and press the OK key & If prompted to change the lock code, press the desired option & To reset settings without deleting information, press the OK key with Reset Settings highlighted & To completely reset the handset, scroll to Reset Phone and press the OK key & Read the warning and press RESET PHONE & The handset is now reset.
NOTE: A master reset will result in the loss of all data stored on the device including 3rd party applications. This type of reset should only be used as a last resort after all other troubleshooting steps have been exhausted. It is highly recommended that you complete a backup of the device information before proceeding with the steps in this tutorial.
How do I see what applications I have installed on the phone?
From the home screen press the OK key & Scroll to My Stuff and press the OK key & Scroll to Applications and press the OK key & All installed applications are now listed.
How do I program my new Dura Series phone?
Turn your phone On by pressing and holding the Power button & The phone will contact Sprint’s network and automatically provision/activate & you will see the message Hands Free Activation, Contacting Network > Once activation is complete, you will see the message Your device has been activated, Press the soft key under the OK to continue > Your phone will check for PRL update and down Press the soft key under OK to continue > Once updates are complete, the phone will power off and reboot & When the phone returns to the lock screen, you can finish setting up your phone and it is ready to use.
How do I activate my phone?
Turn the device on by pressing the End key & Press OK & The device will check for a PRL Update & The device will check for Firmware updates & The device is now activated.
How do I set up email on my phone?
Press OK & Web > From the SprintWeb home page, select Messaging & Email > Select Yahoo! Mail, AOL & AIM Mail, or MSN Hotmail & Use your keypad to enter the required sign-in information for the selected provider, such as user name, email address, or password, and select Sign in & Your mailbox for the selected provider will be displayed.
How do I set up Voicemail on my phone?
From the home screen, press and hold the 1 key & If this is the first time accessing the voicemail, follow the voice prompts to set up the voicemail options & Once the voicemail box is set up, new messages will be played automatically & Listen to the menu options and press the desired option to handle the message(s) & To set up or listen to additional options, listen to the voicemail prompts and press the desired options & When finished, press the END key to hang up & Voicemail is now set up and ready for use.
How do I transfer contacts to my Dura Series phone?
You can add and edit all your contacts and groups, including TeamDC groups, online using the Sprint Mobile Sync service. Once your phone makes itself available to the Mobile Sync service , it will display a message on the screen and prompt you to activate the service. Follow the onscreen instructions to activate the service. To Activate Sprint Mobile Sync Press OK & Tools & Mobile Sync & follow the onscreen instructions to complete activation.
To Access Sprint Mobile Sync Online & Sign on to your My Sprint page at sprint.com & Click My Device & Media & Contacts & Launch Mobile Sync > Follow the onscreen instructions to add, edit, and manage all your contact information.
DuraPro E4277
Alternate format for phone user guides (US&only)
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for basic feature phones. Printed Braille and digital ASCII text phone user
guides provide step-by-step instructions and are useful only for those
customers who are visually impaired.
These user guides are available upon request by emailing to:
Please make sure to include your phone model number and whether you need a
printed Braille or digital ASCII formatted user guide.
How do you turn roaming on or off?
From the home screen, press the OK key & Scroll to Settings and press the OK key & Scroll to Others and press the OK key & Scroll to Roaming and press the OK key & Press the OK key with the Roaming Mode highlighted & Scroll to the desired option and press the OK key.
If Automatic was selected, you can select to allow data services while roaming or not & Scroll to Settings and press the OK key & Scroll to Others and press the OK key & Scroll to Roaming and press the OK key & Scroll to Data Roaming and press the OK key & Scroll to the desired On or Off option and press the OK key.
How do I perform a master restart?
From the home screen, press the OK key & Scroll to Settings and press the OK key & Scroll to Reset/Delete and press the OK key & If prompted to change the lock code, press the desired option & To reset settings without deleting information, press the OK key with Reset Settings highlighted & To completely reset the handset, scroll to Reset Phone and press the OK key & Read the warning and press RESET PHONE & The handset is now reset.
NOTE: A master reset will result in the loss of all data stored on the device. This type of reset should only be used as a last resort after all other troubleshooting steps have been exhausted. It is highly recommended that you complete a backup of the device information before proceeding with the steps in this tutorial.
How do I see what applications are pre-installed on the phone?
From the home screen press the OK key & Scroll to Apps. All pre-installed apps will be located in this folder.
How do I program my new Dura Series phone?
Turn your phone On by pressing and holding the End button & The phone may be programmed over the air by dialing *228.
How do I activate my phone?
Turn your phone On by pressing and holding the End button & The phone may be programmed over the air by dialing *228.
How do I set up email on my phone?
Press OK & Apps & Email > Read the message and press Next (right softkey) & Select Windows Live Hotmail, Gmail, Yahoo!, or More... & Use your keypad to enter the required sign-in information for the selected provider, such as username, email address, or password, and press Next (right softkey) & Follow the onscreen instructions to read, reply to, compose, and send messages and manage your email account.
How do I set up Voicemail on my phone?
From the home screen, press and hold the 1 key in standby mode & If this is the first time accessing the voicemail, follow the voice prompts to set up your password and record your name and greeting & When finished, press the END key to hang up & Voicemail is now set up and ready for use.
How do I turn data on or off on my phone?
The phone displays the current status of the data connection through indicators at the top of the screen. Although your phone's data services are turned off by default, you may enable them at any time. To enable data services, press the OK key & Scroll to Settings & Scroll to Others & Scroll to Data Settings & Scroll to Data & Scroll to On and press the OK key. (A message is displayed.) Press YES (left softkey) to enable data services. When active, the Data Service Available icon is animated.
To disable data services, press the OK key & Scroll to Settings & Scroll to Others & Scroll to Data Settings & Scroll to Data & Scroll to Off. Read the disclaimer and press Disable (right softkey) to sign out.
How do I upgrade my phone's software?
Visit the Kyocera Wireless
DuraScout E6782
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DuraShock E4210
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printed Braille or digital ASCII formatted user guide.
How do you turn roaming on or off?
From the home screen, press the OK key & Scroll to Settings and press the OK key & Scroll to Others and press the OK key & Scroll to Roaming and press the OK key & Press the OK key with the Roaming Mode highlighted & Scroll to the desired option and press the OK key & If Automatic was selected, additional roaming settings will be displayed & Scroll to each setting and press the OK key to select or de-select the options as desired & Press Done when finished & Press Yes & The roaming options are now changed.
How do I perform a master reset?
From the home screen, press the OK key & Scroll to Settings and press the OK key & Scroll to Reset/Delete and press the OK key & If prompted to change the lock code, press the desired option & To reset settings without deleting information, press the OK key with Reset Settings highlighted & To completely reset the handset, scroll to Reset Phone and press the OK key & Read the warning and press RESET PHONE & The handset is now reset.
NOTE: A master reset will result in the loss of all data stored on the device including 3rd party applications. This type of reset should only be used as a last resort after all other troubleshooting steps have been exhausted. It is highly recommended that you complete a backup of the device information before proceeding with the steps in this tutorial.
How do I see what applications I have installed on the phone?
From the home screen press the OK key & Scroll to My Stuff and press the OK key & Scroll to Applications and press the OK key & All installed applications are now listed.
How do I program my new Dura Series phone?
Turn your phone On by pressing and holding the Power button & The phone will contact Sprint's network and automatically provision/activate & you will see the message Hands Free Activation, Contacting Network > Once activation is complete, you will see the message Your device has been activated, Press the soft key under the OK to continue > Your phone will check for PRL update and down Press the soft key under OK to continue > Once updates are complete, the phone will power off and reboot & When the phone returns to the lock screen, you can finish setting up your phone and it is ready to use.
How do I activate my phone?
Turn the device on by pressing the End key & Press OK & The device will check for a PRL Update & The device will check for Firmware updates & The device is now activated.
How do I set up email on my phone?
Press OK & Web > From the SprintWeb home page, select Messaging & Email > Select Yahoo! Mail, AOL & AIM Mail, or MSN Hotmail & Use your keypad to enter the required sign-in information for the selected provider, such as user name, email address, or password, and select Sign in & Your mailbox for the selected provider will be displayed.
How do I set up Voicemail on my phone?
From the home screen, press and hold the 1 key & If this is the first time accessing the voicemail, follow the voice prompts to set up the voicemail options & Once the voicemail box is set up, new messages will be played automatically & Listen to the menu options and press the desired option to handle the message(s) & To set up or listen to additional options, listen to the voicemail prompts and press the desired options & When finished, press the END key to hang up & Voicemail is now set up and ready for use.
DuraTR E4750
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guides provide step-by-step instructions and are useful only for those
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These user guides are available upon request by emailing to:
Please make sure to include your phone model number and whether you need a
printed Braille or digital ASCII formatted user guide.
DuraXA E4510
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guides provide step-by-step instructions and are useful only for those
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These user guides are available upon request by emailing to:
Please make sure to include your phone model number and whether you need a
printed Braille or digital ASCII formatted user guide.
DuraXE E4710
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guides provide step-by-step instructions and are useful only for those
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These user guides are available upon request by emailing to:
Please make sure to include your phone model number and whether you need a
printed Braille or digital ASCII formatted user guide.
DuraXT E4277
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guides provide step-by-step instructions and are useful only for those
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These user guides are available upon request by emailing to:
Please make sure to include your phone model number and whether you need a
printed Braille or digital ASCII formatted user guide.
How do I lower the volume on Direct Connect Chirps or silent DC Chirps?
Go to Menu & Settings & Volume & Incoming Ringer > From here you can change the ringer volume for DC and voice calls, if you select "vibrate only" the DC will still beep but at the lowest volume level.
To silent DC calls which will also silent incoming voice calls go to Menu & Settings & Incoming Ringers & Silence All
How do I change the incoming chirp tone?
Go to Menu & Settings & Ringers & Direct Connect & Incoming DC calls & Select Tone 5 for the however, there are up to 6 selections to choose from.
How do I turn off the Direct Connect Beep during a Direct Connect call?
Go to Menu & Settings & Beep During DC Call & Select Off
How do you turn roaming on or off?
From the home screen, press the OK key & Scroll to Settings and press the OK key & Scroll to Others and press the OK key & Scroll to Roaming and press the OK key & Press the OK key with the Roaming Mode highlighted & Scroll to the desired option and press the OK key & If Automatic was selected, additional roaming settings will be displayed & Scroll to each setting and press the OK key to select or de-select the options as desired & Press Done when finished & Press Yes & The roaming options are now changed.
How do I perform a master reset?
From the home screen, press the OK key & Scroll to Settings and press the OK key & Scroll to Reset/Delete and press the OK key & If prompted to change the lock code, press the desired option & To reset settings without deleting information, press the OK key with Reset Settings highlighted & To completely reset the handset, scroll to Reset Phone and press the OK key & Read the warning and press RESET PHONE & The handset is now reset.
NOTE: A master reset will result in the loss of all data stored on the device including 3rd party applications. This type of reset should only be used as a last resort after all other troubleshooting steps have been exhausted. It is highly recommended that you complete a backup of the device information before proceeding with the steps in this tutorial.
How do I see what applications I have installed on the phone?
From the home screen press the OK key & Scroll to My Stuff and press the OK key & Scroll to Applications and press the OK key & All installed applications are now listed.
How do I program my new Dura Series phone?
Turn your phone On by pressing and holding the Power button & The phone will contact Sprint’s network and automatically provision/activate & you will see the message Hands Free Activation, Contacting Network > Once activation is complete, you will see the message Your device has been activated, Press the soft key under the OK to continue > Your phone will check for PRL update and down Press the soft key under OK to continue > Once updates are complete, the phone will power off and reboot & When the phone returns to the lock screen, you can finish setting up your phone and it is ready to use.
How do I activate my phone?
Turn the device on by pressing the End key & Press OK & The device will check for a PRL Update & The device will check for Firmware updates & The device is now activated.
How do I set up email on my phone?
Press OK & Web > From the SprintWeb home page, select Messaging & Email > Select Yahoo! Mail, AOL & AIM Mail, or MSN Hotmail & Use your keypad to enter the required sign-in information for the selected provider, such as user name, email address, or password, and select Sign in & Your mailbox for the selected provider will be displayed.
How do I set up Voicemail on my phone?
From the home screen, press and hold the 1 key & If this is the first time accessing the voicemail, follow the voice prompts to set up the voicemail options & Once the voicemail box is set up, new messages will be played automatically & Listen to the menu options and press the desired option to handle the message(s) & To set up or listen to additional options, listen to the voicemail prompts and press the desired options & When finished, press the END key to hang up & Voicemail is now set up and ready for use.
How do I transfer contacts to my Dura Series phone?
You can add and edit all your contacts and groups, including TeamDC groups, online using the Sprint Mobile Sync service. Once your phone makes itself available to the Mobile Sync service , it will display a message on the screen and prompt you to activate the service. Follow the onscreen instructions to activate the service. To Activate Sprint Mobile Sync Press OK & Tools & Mobile Sync & follow the onscreen instructions to complete activation.
To Access Sprint Mobile Sync Online & Sign on to your My Sprint page at sprint.com & Click My Device & Media & Contacts & Launch Mobile Sync > Follow the onscreen instructions to add, edit, and manage all your contact information.
DuraXTP E4281
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printed Braille or digital ASCII formatted user guide.
DuraXV LTE E4610
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printed Braille or digital ASCII formatted user guide.
DuraXV+ E4520PTT
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DuraXV E4520
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guides provide step-by-step instructions and are useful only for those
customers who are visually impaired.
These user guides are available upon request by emailing to:
Please make sure to include your phone model number and whether you need a
printed Braille or digital ASCII formatted user guide.
Alternate format for phone user guides (US&only)
Braille and ASCII text format user guides are available upon request primarily
for basic feature phones. Printed Braille and digital ASCII text phone user
guides provide step-by-step instructions and are useful only for those
customers who are visually impaired.
These user guides are available upon request by emailing to:
Please make sure to include your phone model number and whether you need a
printed Braille or digital ASCII formatted user guide.
Alternate format for phone user guides (US&only)
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for basic feature phones. Printed Braille and digital ASCII text phone user
guides provide step-by-step instructions and are useful only for those
customers who are visually impaired.
These user guides are available upon request by emailing to:
Please make sure to include your phone model number and whether you need a
printed Braille or digital ASCII formatted user guide.
Alternate format for phone user guides (US&only)
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guides provide step-by-step instructions and are useful only for those
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printed Braille or digital ASCII formatted user guide.
Event C5133
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G2GO M2000
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Hydro AIR C6745
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Hydro EDGE C5215
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Hydro ELITE C6750
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How do I ensure my Hydro ELITE stays waterproof?
To ensure that your phone maintains its waterproof capability, the following precautions must be observed:
& Make sure the battery cover is properly seated by squeezing around the edges of the cover. The charger/data port and audio/headset jack have no covers but they are waterproof.
& Do not spray or immerse your phone in liquids other than fresh water or tap water.
& Do not expose your phone to water heated in excess of 104&F (40&C), or to liquids other than freshwater, such as detergent, beverages, saltwater, or chlorinated or treated water.
& The touch panel and touch keys will not operate when the phone is wet.
& Your phone is inoperable under water and should be dried as quickly as possible when wet.
& Do not use the charger/data port for charging, data transmission, etc. until the phone is completely dry.
& Water lodged in the audio/headset jack may cause the phone to falsely detect an inserted headset (in which case the loudspeaker and/or earpiece audio will be disabled) until the water is removed.
I dropped my phone in water, what is the best way to dry it off?
If your phone gets wet:
& Do NOT open the battery door.
& Wipe the phone surfaces with a dry clean cloth.
& Hold the phone tight and shake it until no water drop comes out of it.
& Water in the phone's open ports may affect sound quality and should be removed with puffs of air directly into the ports. Phone audio may not operate properly until ports are dry. Apply a dry clean cloth to the areas of the microphones, speakers, power/lock key, volume key, audio/headset jack, and charger/data port to remove the moisture left on the phone.
& Should your phone be accidentally exposed to liquids other than clean fresh water, rinse the phone gently in clean fresh water before performing steps 1-4 above.
I dropped my phone in water and I feel the audio quality has changed what should I do?
Follow the below recovery path to remove water:
& Do NOT remove the battery door. Make sure the battery cover remains properly sealed.
& Remove water by shaking, applying shorts puffs of air, and use a dry clean cloth to remove moisture from the microphone, speaker, power/lock key, volume key, audio/headphone jack, and USB charger/data port.
& Wipe the phone surfaces with a dry clean cloth.
If you think water is lodged in the earpiece:
& Kyocera Smart Sonic Receiver technology is implemented in Hydro ELITE, so there is no earpiece hole.
& With respect to voice quality, please wipe and dry the LCD touchscreen since Kyocera Smart Sonic Receiver technology uses the glass to turn sounds into vibrations that go directly to the eardrum.
If you think water is lodged in microphone:
& Voice quality or volume heard by others may temporarily be worse due to water blocking the microphone port.
& User can return the phone to normal operating condition by
&&&1. Shaking the phone to drain the water
&&&2. Drying the phone well
&&&3. Applying short puffs of air into the microphone port
If you think water is lodged in headset jack:
& Loud speaker, microphone, and/or earpiece audio may temporarily be disabled. Water lodged in the headset jack may cause the phone to falsely detect an inserted headset until the water is removed.
& User can return the phone to normal operating condition by
&&&1. Shaking the phone to drain the water
&&&2. Drying the phone well
&&&3. Applying short puffs of air into the headset jack
If you think is water lodged in USB charger:
& USB functions may temporarily be affected. Water lodged in the USB port may cause the phone to falsely detect an inserted USB cable until the water is removed.
& User can return the phone to normal operating condition by
&&&1. Shaking the phone to drain the water
&&&2. Drying the phone well
&&&3. Applying short puffs of air into the USB port
& In the case of a short circuit caused by residual water in the connector, the battery protection circuit will detect it and temporarily stop the charging.
Water lodged in speaker:
& Audio quality or volume may temporarily be worse due to water in the speaker opening.
& User can return the phone to normal operating condition by
&&&1. Shaking the phone to drain the water
&&&2. Drying the phone well
&&&3. Applying short puffs of air into the speaker
Water lodged in power and/or volume buttons:
& The power and volume buttons are waterproof because the waterproof structure protects them.
Where to find instructions:
& How a user can recover from an immersion event can be found on page 9 in the Product Safety & Warranty Information Booklet located in the phone carton.
Impact for speaker and microphone:
& If water remains in the phone speaker and/or microphone openings, sound quality and volume may not operate appropriately until the openings are completely dry.
& Shaking the phone, applying short puffs of air to the speaker/microphone, and eliminating water from the phone may assist in recovering from this temporary condition.
Can I use my phone underwater?
No, Hydro ELITE is inoperable underwater and should be dried as quickly as possible.
How do I take a screen shot on my Hydro ELITE?
To take a screen shot, press and hold power button and volume down simultaneously.
I inserted a micro SD card into my Hydro ELITE, how do I transfer music, pictures or other files?
To transfer music, pictures or other files from your computer to you phone's micro SD card, you will need to set the phone's micro SD card as a USB drive by doing the following:
& Connect the phone to your computer using the supplied USB cable.
& The Connectivity screen automatically opens.
& If you see on the status bar, slide it down to open the Notifications panel and tap the USB connection notification.
& Tap Mass Storage.
& On your computer, the connected phone and the inserted micro SD card are recognized as two removable disks. Navigate to these removable disks and open the one containing the data from the micro SD card.
& Do one of the following:
&& & Copy files from the computer to the root folder on the phone's storage card.
&& & Copy files from the phone's storage card to a folder on your computer or computer desktop.
&& & Copy files from one folder of the phone's storage card to another.
After copying the files, unmount the removable disks (that is, the connected phone) as required by your computer's operating system to safely remove your phone, and disconnect the phone from the computer.
How do I transfer pictures from my Hydro ELITE to my computer?
You can transfer your pictures by using either your micro SD card or Bluetooth.
Are there any tips/tricks for adding a widget to my home screen?
Of course, to add a widget, try the following:
If you have your phone in Starter Mode:
Tap Personalize screen.
Tap Add Widget or Add App Shortcut.
A helpful prompt will appear (if you do not want to see the prompt again, tap to check "Don't show me this again") and tap OK.
Tap an application or widget you would like to add to an extended Home screen.
If you have your phone in Standard Mode:
Tap Apps on the Favorites tray.
Slide the APPS or WIDGETS screens to find the item you want to add to the Home screen.
Tap and hold the app icon or a widget and move your finger to find the place to add it to. The blue frames which appear on the screen indicate where you might place the item.
Release your finger.
How can I sync files from my Hydro ELITE to my PC using a USB cable?
To sync files that have been stored to the device memory, please follow the below steps and make sure the microSD card has been removed from the handset:
& Connect the handset to the PC. (If this is your first time connecting your Hydro ELITE to your PC, the handset will be recognized by the PC as a CD-ROM drive.)
& For the case of Windows 7, a dialog box asking to either select either "Execute TL-Bootstrap.exe" or "List all files in a folder" should appear.
& Choose "Execute TL-Bootstrap.exe"
& Set USB to Mass Storage mode.
& View files on the Mass Storage device and confirm pictures/videos taken by the camera are accessible under "DCIM/100KYCRA" folder.
Note: You must choose "Bootstrap.exe" when asked to choose from "Bootstrap.exe or View in Folder." If you choose to View Folder, you will only see 4 files and the USB drive will not be installed. Consequently, the device remains as a CD-ROM drive and picture/video files in Mass Storage will not be accessible.
Hydro ICON C6730
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Hydro LIFE C6530N
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